Privacy Policy

Last updated: September 13, 2026

This Privacy Policy explains how AI Growth Kit ("we," "us," "our") collects and uses information through this website, our website chat widgets, and our automated phone-answering service.

1. Who this covers

AI Growth Kit is a business-to-business service: our direct client is the business that uses our website chat or phone-answering service. This policy also covers visitors who interact with a chat widget and callers who speak with an automated assistant. The client business uses the resulting leads and appointments in its own operations and may have its own privacy notice.

2. What we collect

• From visitors, via the chat widget: whatever they type in conversation, which typically includes their name, phone number and/or email, and a description of what they need, collected only when a visitor voluntarily provides it in order to book an appointment or request a callback.
• From phone callers: the incoming caller number when available, the name and callback number provided or confirmed during the call, the service address, job description, urgency, and requested appointment details. Audio and conversation text are processed during the call so the assistant can understand and respond. Written summaries, call identifiers, duration, and booking outcomes are used for follow-up, usage billing, and resolving service failures.
• From clients: business name, industry, contact details, and billing information (processed directly by Stripe; we do not store full card numbers ourselves).

3. How we use it

• To power the chatbot conversation (sent to Anthropic's Claude API to generate responses).
• To conduct automated phone conversations through Vapi and the configured telephony, speech, and AI providers.
• To check appointment availability and create bookings (Google Calendar).
• To save leads and written call summaries for the client business to follow up with (Google Sheets).
• To complete or reconcile interrupted bookings and lead delivery, prevent duplicate work, and investigate service failures.
• To process subscription billing (Stripe).
• We do not sell visitor, caller, or client data to third parties.

4. Processing and storage

Lead and booking data is stored in the client business's own Google Calendar and Google Sheet (owned and controlled by that business, shared with our service account to enable the integration). Chat messages are processed by Anthropic's API to generate responses; see Anthropic's Privacy Policy for how they handle that data. Payment data is processed by Stripe; see Stripe's Privacy Policy.

Phone conversations are processed through Vapi and its configured providers. We do not store audio recordings, we do not retain full call transcripts, and provider-side call-artifact logging is turned off. This does not remove the live audio and text processing needed to conduct a call. The business receives a written summary instead of a recording or full transcript. See Vapi's Privacy Policy; contact us for the providers configured for a particular business.

Our application also keeps operational records to complete and reconcile bookings and lead delivery. These can include customer contact and job details, call identifiers, booking references, and failure status. They are separate from the records stored in the client business's Google tools.

5. Data retention

Lead, appointment, and written summary records in a client's Google Calendar or Google Sheet remain under that business's retention and deletion practices. We do not maintain a separate long-term website chat transcript store beyond what is needed to respond to the current conversation. Operational recovery records are retained to deliver and reconcile bookings and lead records, investigate failures, and handle support requests; unresolved records may remain until the issue is resolved. Contact us about information retained in systems we control. Third-party processing is also subject to the applicable provider's policies and service configuration.

6. Your choices

Visitors and callers can contact the business they spoke with to request access to, correction of, or deletion of information in that business's records. You can also contact hello@getaigrowthkit.com about information held by AI Growth Kit; we will help identify the relevant records and coordinate the request. Deleting a client's Google records does not automatically delete operational records held by us or a provider.

7. Children's privacy

The Service is intended for business use and isn't directed at children under 13. We don't knowingly collect information from children.

8. Changes to this policy

We may update this policy from time to time; material changes will be posted here with an updated date.

9. Contact

Questions about this policy: hello@getaigrowthkit.com